SMPL Chennai Tamil Nadu [India] November 5 Word Works AI a pioneering company in AI-driven customer experience solutions has ...

Software companies are now in a race to roll out Gen AI features as fast as they can. But the real challenge lies in meeting ...

As the seasonal retail shopping surge approaches, with Black November dominating the shopping landscape, e-commerce brands ...

Advancing AI solutions through strategic partnerships—discover how to enhance customer engagement and operational efficiency with cutting-edge technology.

DHL is using AI for sales pitches, data cleaning and more; Seel and GoodwillFinds expanded their returns-focused partnership ...

The expense of gen AI processing is at least as important ... as well as a virtual agent to provide information for customer service requests. Tenjin is also being used for AI-assisted software ...

Salesforce's latest State of the AI Connected Customer research reveals consumer trust in companies is at a record low and ...

Artificial intelligence (AI) agents can be a more effective tool compared to large language models (LLMs) or GenAI applications, opening up new possibilities to drive enterprise productivity and ...

SAP Insights’ global survey reveals the opportunities and challenges of AI for midsize wholesale and distribution companies ...

Consumer trust in companies is at a record low – but artificial intelligence (AI)  is raising the stakes for brands, according to Salesforce’s latest State of the AI Connected Customer research. Today ...

They've taken the company's huge stores of customer data and used gen AI, large language models, and internally developed recommendation engines to create personalized content for travelers.